RETURNS & EXCHANGES

RETURNS:

Due to the high cost of shipping, MONSTER does not provide returns or exchanges on international orders. Customers must make their own accommodations for any returns. Any product you wish to return must be sent in its original packaging and in unworn condition. We cannot accept returns for used merchandise. Please note that the original shipping charge of your order is non-refundable. Client are also responsible in shipping back the order back to us and handle the shipping fee.

We accept returns / and or exchanges ONLY for DAMAGED ITEMS within a 7-day period upon receipt of the item(s), for as long as the item(s) is/are: (1) Still in the same condition as it was received; (2) Does not have any traces of usage; (3) Still in complete packaging. 

Item(s) that no longer have complete packaging  will be returned back to the client. Client will be handling the shipping fee.

 For returned item(s), the client may opt to have a credit memo or full refund (excluding shipping fee).

 

EXCHANGES:

Due to the high cost of shipping, MONSTER does not provide returns or exchanges on international orders. We accept returns / and or exchanges ONLY for DAMAGED ITEMS within a 7-day period upon receipt of the item(s), for as long as the item(s) is/are: (1) Still in perfect condition; (2) Does not have any traces of usage; (3) Still in complete packaging.

 Item(s) that no longer have complete packaging and is/are not in perfect condition will be returned back to the client. Client will be handling the shipping fee.